Terms & Conditions

The following terms and conditions apply to all venues operated by Brucan Pubs at the time of redemption, referred to hereafter as The Group.

The list of venues we operate may change with little or no notice, you should always inform the venue of your specific offer redemption at the point of booking to ensure it is still valid.

The Greene Oak / The Drumming Snipe / The Greyhound / The Star / The White Oak

Brucan Pubs reserve the right to change the terms and conditions across all offers and promotions without notice.

Please check the Terms and Conditions page on our website for updates.

Friends of Brucan Loyalty Rewards

By signing up to our marketing database you will automatically be added to our Loyalty Rewards program ‘Friends of Brucan’ (FoB).

In return for your valued loyalty, we will contact you from time to time with offers, promotions and discounts which we feel may be of interest and benefit to you based on the data we collect from your visits.

All Loyalty offers are sent to you via email and held in your ‘Airship Wallet’.
You may access this at any time by clicking on one of our FoB specific emails or bookmarking the website to your device.
All current vouchers will show in your wallet, expired or not earned vouchers will be greyed out.
To redeem your offer simply show the voucher to your server at time of paying.
Your voucher is a one-time code with live countdown and once redeemed will time out in 20 second and cannot be viewed again.
Do not view or redeem your voucher code unless you are ready to present it to a member of the team
Screen shots, photos or copies of voucher screens will not be accepted.
We cannot extend, renew or view previously redeemed vouchers

1 - Sign-Up Reward - Welcome to Friends of Brucan

24 hours after signing up to FoB, you will receive a welcome email from us offering a free pint of draught or cask beer or a 175ml glass of house wine, welcoming you as a ‘Friend of Brucan’, to redeem this offer simply click ‘redeem voucher’ when ordering your drink to receive your onetime unique voucher code.

2 – Happy Birthday

One month prior to your birthday we will email you a birthday treat as a Friend of Brucan. Valid for the 2 weeks prior and 2 weeks after your DOB this offer entitles you to a complimentary bottle of house fizz, to redeem this offer simply click ‘redeem voucher’ when ordering to receive your onetime unique voucher code.

3 – We’ve Missed You

Based on the frequency of your Wi-Fi logs ins and digital presence we are notified if a guest has not visited for 6 months. In this instance you will receive a ‘We Have Missed You’ email prompting a return visit to remind you of how much you love our pub with a discount on your food bill for a table of up to 4 people including children.

4 - Periodic Offers

As a member of Friends of Brucan you will receive periodic emails with offers and vouchers to reward your loyalty. The number of offers received will depend on the frequency of your visits, the more you visit, the more rewards you will receive.

Offers cannot be used on Bank Holidays, Valentine’s Day, Mother’s Day, Easter Sunday, Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve or New Year’s Day.
You must mention The Offer at the time of booking or ordering to receive your discount.
A live offer code must be presented when paying the bill. No code, no discount.
The Offer may not be used in conjunction with any other promotions, discounts, online orders, fixed-price set menus or function menus, theme evenings, supper clubs or Christmas and New Year set menus.
Only one Offer redemption is allowed per table per bill transaction. Split bills will not be counted as multiple transactions in this instance. One redemption per visit is permitted.
The Offer may be specific to one venue and may not be available at all our venues – check specific offers for details.
The Offer cannot be used with a takeaway order.
Offer Specific Terms and Conditions may apply – always read the offer collateral carefully.

Enjoy 20% off your food bill when dining from our Main Menu

Available Monday-Friday, Lunch and Dinner
The Offer can be used for tables of up to 4 people including children.

Enjoy a 3-course lunch including a glass of fizz for £25 per person

Available Monday-Friday at lunchtime only
The Offer can be used for tables of up to 4 people per table
The Offer is facilitated using our Set Lunch menu options for which some supplements apply as denoted by an * on the menu
One glass of house fizz per guest will be served upon arrival
Drink can be substituted for a soft drink but not for alternative alcoholic beverages

Enjoy 2 for 1 on Main courses - Enjoy any two main courses for the price of one.

Offer available on our weekday A La Carte menus only
Offer not available on Set Lunch or any other promotions
Offer applies to the value of one diners bill part only

Beat the Boss – grab the dice and roll a 6 to get 50% off your entire bill when you are ready to pay before 7pm

Available Monday-Sunday, Lunch and Dinner when you are ready to settle your bill before 7pm
Offer cannot be redeemed for payment in advance of dining, your table must be finished and ready to vacate at time of redemption
The Offer can be used for tables of up to 4 people per table, inclusive of children
Offer available on our A La Carte and Sunday menus only
Offer not available on Set Lunch or any other promotions
Only one roll of the dice per voucher code will be permitted

Enjoy a 3-course dinner for two people including a bottle of house wine for £75

Available Monday-Sunday at dinnertime only
The Offer can be used for 2 guests only with only one voucher code per bill redeemable
Supplements apply as denoted by an * on the menu but please ask your server for details and supplements applied to any daily specials.
One bottle of house red, white or rose wine per couple will be served

Enjoy a Cocktail on 'The House' Enjoy one cocktail 'on the house' when you order one at the bar.

Must be ordered from house cocktail list only.
Cheapest cocktail is complimentary
Not redeemable on dining tables, this offer is valid at the bar only.

Brucan Bingo

Brucan Bingo has now been discontinued as of 01.03.25 and has been replaced in its entirety by our digital rewards platform Friends of Brucan.

No further cards will be issued and redemption of existing cards is no longer valid following an extended redemption period form Feb 2025 to end August 2025.

Email Offers, Periodic Promotions and Discounts

Throughout the year The Group may contact you via email or social media with periodic offers, discounts and promotions as part of our annual marketing schedule {Collectively known as The Offer}.

The Offer can be used for tables of up to 6 people including children.
The Offer cannot be used on Bank Holidays, Valentine’s Day, Mother’s Day, Easter Sunday, Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve or New Year’s Day.
Offer Specific Terms and Conditions may apply – always read the offer collateral carefully.
You must mention The Offer at the time of booking in order to receive your discount.
The Offer or voucher (digital or physical) must be presented when paying the bill. No asset, no discount.
The Offer may not be used in conjunction with any other promotions, discounts, online orders, fixed-price set menus or function menus, theme evenings, supper clubs or Christmas and New Year set menus.
Only one Offer redemption is allowed per table per bill transaction.
The Offer may be specific to one venue and may not be available at all our venues – check specific offers for details.
The Offer Emails cannot be used with a takeaway order.

Kid’s Eat Free Promotions

Are limited to times started in marketing collateral
Apply to the Children’s Menu only
Maximum 2 children per full paying adult
Maximum 12 years of age of for children redeeming

Third Party Vouchers

From time to time The Group may engage third party marketing companies to offer vouchers, discounts or incentives to their database of guests to dine in our venues.

Please advise our team of your voucher type and PIN when making your reservation.

All monies paid for any third-party vouchers remain with those agents until the point of redemption. The Group cannot offer refunds or extensions on any third-party vouchers.

The Group reserves the right to terminate all third-party agreements without notice and accept no liability for losses incurred as a result.